FAQs
ORDERING
- ORDER PLACEMENT
- HOW CAN I CHANGE MY DELIVERY ADDRESS?
- Before order has been placed:Â When you are on the checkout page and want to change your delivery address to the one previously saved, simply click the "Edit Address" button.
- After order has been placed: Once an order has been placed, providing it has not been picked ready for dispatch you can contact us to see if we can change the address for you.
If your order has already been placed you've got to be quick though, as our warehouse gets packing pretty quick to make sure your order arrives with you as fast as possible. It's best in this situation to email us at support@spaluxetique.com. We can't guarantee that we can change the delivery address (but we'll do our best!) so please take extra care when selecting your delivery address.
SHIPPING
- SHIPPING DESTINATION
- SHIPPING TIME
Shipping time might vary depending on location, shipment method and other factors.
- SHIPPING COST
PAYMENT & TAX
- PAYMENT
- INTERNATIONAL TAX
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.The customs value is made up of,the price paid for the goods, the insurance cost,the shipping cost.
INGREDIENTS
- ARE YOUR PRODUCTS NUT FREE?
Yes!
- ARE YOUR PRODUCTS CRUELTY FREE?